Privacy Policy

1. Introduction

This privacy policy is about how the Stephanie Irfan Health Coaching collects, processes, stores and shares member’s data.

This Privacy Policy only relates to personal data collected by the Stephanie Irfan Health Coaching via the Stephanie-Irfan.co.uk website, application forms, emails and telephone calls. Any personal data collected by Stephanie Irfan Health Coaching is used in accordance with UK data protection legislation.

Users should be aware that if they access other websites, using the links provided, these are outside our control. If they provide personal data to other companies, the privacy policies of those companies determine the uses to which that information is put and the Stephanie Irfan Health Coaching Privacy Policy will no longer apply.

2. The Data Protection Bill 2017

The Stephanie Irfan Health Coaching complies with the principles of the Data Protection Bill 2017 in accordance with General Data Protection Regulations (GDPR).

3. Purpose of data

The data we collect from members is the data required to provide professional services to members, communicate with members and validate and verify the legitimacy of clients. The data held by Stephanie Irfan Health Coaching is collected at the time of contact form/initial contact via email or phone/consultation by clients and includes name, surname, home address, clinic address, email, phone number(s).

4. Disclosures - Sharing of data

We may disclose your personal information (including to trusted third parties) for the purposes for which is primarily held or for a related secondary purpose and in some cases we may disclose information without your consent. Your personal and sensitive information may be disclosed to Stephanie Irfan Health Coaching employees, Stephanie Irfan Health Coaching representatives, service providers we use to deliver aspects of our service such as database or email software facilities.

Data is shared internally with administrators for the purpose of verifying payments and refunds.

5. Legacy data

Applicants to Stephanie Irfan Health Coaching accepted or otherwise are kept on record for up to 3 years.

6. Device specific data

The following information may be collected through your device and browser:

· Your devices IP address (collected and stored in an anonymized format)

· Your email address including first name and surname

· Device screen size

· Device type (unique identifiers) and browser information

· Geographic location (country only)

· Preferred language used to display the webpage

7. Digital Log data

Our servers automatically record information which is created using our software. Data includes:

· Referring domain

· Pages visited

· Geographic location (country only)

· Preferred language used to display information

· Date and time when pages were accessed or created

8. Consent

Stephanie Irfan Health Coaching contact via forms/phone & email contact and consultations is an optional process. By joining Stephanie Irfan Health Coaching, clients consent via their contact method to receive information relating to the activities of Stephanie Irfan Health Coaching in the form of newsletters, updates, events, webinars, special offers and information relevant to the business.

9. Opting out

Opt out mechanisms are in place on all Stephanie Irfan Health Coaching mailings and communications. Users can choose to opt out at any time by clicking the opt-out button at the bottom of mailings or emailing hello@stephanie-irfan.co.uk directly with a request to opt out.

10. Use Made of Personal Information

Personal information provided to the Stephanie Irfan Health Coaching will be used for the purposes of providing services to our clients. Any personal information which is collected by the Stephanie Irfan Health Coaching will be used by the Stephanie Irfan Health Coaching only in accordance with current data protection legislation.

In addition, personal information may be used for statistical analysis.

Personal data will be collected and processed by the Stephanie Irfan Health Coaching for the following purposes:

(1) To contact you, if you have requested Stephanie Irfan Health Coaching to contact you.

(2) Arrange a meeting with you via the calendar system embedded in the website.

(3)Provide you with information you have requested.

(4)To communicate updates and communications and updates relevant to your health coaching programme.

(5) Include you in subscription process in order to receive newsletter emails you have requested.

(6) Contact you to discuss queries you may have.

(7)To register your attendance at Stephanie Irfan Health Coaching events

(8)Fulfilment and/or provide the service that you have requested and made payment for.

(9) Accounting purposes – we only share your data with trusted partners to enable us to fulfil our obligations to you. If we do share it, we will ensure the necessary due diligence is carried out, so we are confident the necessary regulations are met. Your personal information may be shared with other companies to help us analyse and better understand our customers and their requirements.

To enable us to manage our meetings, Google Meet, Teams and Zoom are utilised. Whilst we do not record any meetings without your consent, we recommend you refer to these companies’ privacy polices.

11. Consent

By providing personal data to the Stephanie Irfan Health Coaching, users consent to the processing of such data by the Stephanie Irfan Health Coaching as described in this Privacy Policy.

12. Verifying, updating and amending your personal information

If, at any time, a user wants to verify, update or amend their personal data they may email :

hello@stephanie-irfan.co.uk

Verification, updating or amendment of personal data takes place within 10 working days

13. Storage of personal data

The recipients of any personal information submitted on the website will be staff members of Stephanie Irfan Health Coaching and data is retained in the UK. There may be operational requirements to transfer your data outside the UK and this may occur as a result of the 3rd parties that we use, however if we do this the same degree of protection is given to your personal data as if it was stored and used in the UK and regulated inline with these laws.

Data is stored in a secured, encrypted, cloud based database.

14. Processing of data

PayPal is used to process payments for memberships and sponsorships. All PayPal transactions are subject to the PayPal privacy policy. All data handled by PayPal is handled securely by a single data controller for administrative purposes.

15. Cookies

A “cookie” is a small text file that is placed on a user’s computer hard drive by a website. There are several types of cookie and the most common are often referred to as ‘session’ cookies. These are used to keep track of information needed by a user as they travel from page to page within a website. These cookies have a short lifetime and expire within a few minutes of the user leaving the site.

Other types of cookies can be used to track internet activity after the user has left a website. These are usually sponsored by organisations external to the website being visited and are generally known as ‘third party’ cookies. These usually have a long lifetime with several months being quite common. They are ‘harvested’ and ‘refreshed’ whenever the user visits a page where the same or a similar cookie is being used.

The Stephanie Irfan Health Coaching uses benign, short lived ‘session’ cookies to tell whether a website user has logged in, where to find details that can be used to pre-fill parts of on-line forms and to personalise the user’s visit to the website.

Stephanie Irfan Health Coaching cookies do not analyse visits to other website or any searches undertaken whilst on the Stephanie Irfan Health Coaching website.

Internet browsers normally accept cookies by default; however, it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful session cookies. Choose an option that rejects all third party and long lived cookies.

The Stephanie Irfan Health Coaching uses cookie free technology that uses Internet Protocol (IP) information exchanged during the course of normal web activity combined with data enhancement technology to get detailed analytics information.

16. Links to Third Party Websites

This Privacy Policy applies solely to the personal data collected by the Stephanie Irfan Health Coaching and does not apply to third party websites.

The Stephanie Irfan Health Coaching is not responsible for the privacy policies of third party websites. The Stephanie Irfan Health Coaching advises users to read the privacy policies of other websites before registering any personal data.

17. Security

The Stephanie Irfan holds your personal data in accordance with the security provisions of the UK data protection legislation.

If you have any questions about security please contact the Stephanie Irfan Health Coaching on hello@stephanie-irfan.co.uk

18. Notification of Changes

The Stephanie Irfan Health Coaching will notify all users of any changes it makes to its Privacy Policy. If the Stephanie Irfan Health Coaching decides to change its Privacy Policy, it will post such changes on this page so that you are always aware of how the Stephanie Irfan Health Coaching uses your personal data.

Users have the right to ask the Stephanie Irfan Health Coaching in writing, for a copy of all the personal data held about them upon payment of a fee (“subject access request”) and to request that the Stephanie Irfan Health Coaching correct any inaccuracies in that information.

19. Your rights over your data

You have the right to rectify, amend, correct or erase your data except where there is a legal basis for refusal.